What is the typical job role of a bank officer in a retail bank branch?

A typical retail banker’s job role involves :

Approaching and signing on new customers, primarily with their current or savings bank accounts

Onboarding new customers, including on digital channels

Assisting customers with all operations pertaining to savings and deposit accounts

Advising customers on various financial services (e.g. mortgages and lines of credit etc.) & cross-selling

Handling customer queries/ complaints

Managing relationships of high value customers

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