Branch Manager | Upskill - BygC Branch Manager - Upskill | Retail Banks | BygC's Course

Branch Manager | Upskill

Course Summary


Program focus is primarily on business objectives and team handling through practical tips and tools

Online Content (24/7)

Videos: 85 | Quizzes: 31 | Assignments: 13

Course Fee

₹ 23,600

Course Content

Introduction to Retail Banking

Principles of basic banking | Needs of a retail customer

Liabilities Business

Product and business understanding of: Savings account | Salary account | Current account | CASA business | Fixed deposits | NR business

Other Products & Services

Product and business understanding of: Retail assets | Cards | Digital banking | Investments | Insurance | Retail foreign exchange | Trade finance

Customer Handling

KYC & AML | Understanding customers | CRM | Sales interactions | Business enablers

Relationship Banking

Relationship banking | Portfolio management | Acquisition of HNI customers | Racing & deracing | Income objectives

Branch Management

Setting targets | Business review | Performance review | Profitability | Catchment scoping | Marketing

Key Operational Controls

The big items to keep in mind!


Branch Manager | Upskill

₹ 23600

BygC's Branch Manager program under our Upskill series is designed to benefit those who are currently in that role or aspiring to get into that role shortly.

Branch Managers are probably the most critical positions in any retail bank. As the head of a profit center, a Branch Manager is responsible for meeting the business objectives, both collectively as a team and individually for team members. He/ she must also ensure operational controls and customer service standards. This job is not easy for even the best and the most experienced amongst us. The difficulty level goes up a few notches if you happen to be newly into this role.

If you relate to what we have mentioned, please read on!

Are you looking for a personalized upskill program?

You have tried various trainings before. Those trainings are great for basic product and process knowledge and even for some soft skills. But you have realized that business results do not improve much by that.

You are energised by the sessions of some of your business seniors or even some specific individuals in your training team, but they do not have the exclusive time to devote to you. If only they had, boy, you would have loved it!

And what about the new webinar-based online training programs? Truth be told, they are both ineffective & very boring!

You badly need BygC's upskill program designed for Branch Managers!

What we provide

For starters, our content is exclusively prepared by business experts & not by career trainers. The content is prepared for meeting your business objectives. Be it sales productivity or CASA values or managed income or team management.

The program is a perfect mix of personalized mentoring by our business experts & 24*7 digital convenience of our short & engaging video lectures & online tests & assignments. You can do bulk of the program as per your convenience, at your free time. Your schedules with your dedicated coach-cum-mentor is flexible & can also be fixed as per mutual convenience. We really understand the demands of your challenging job.

Wouldn't it be terrific to have your personal coach & career mentor? Someone who has seen it and done it and knows exactly what you need? Even a Roger Federer needs one!


Our objective is to be your friend, philosopher & guide with respect to your business goals. We will provide you tools to improve your business results, be it sales or employee productivity, CASA & liability business, income achievement or performance monitoring etc.

(Note: All prices shown are including GST)