Refund / Cancellation Policy
Our policy for fee refund shall be as follows:
- We offer a 3-day full refund for any candidate who joins any of our courses/ programs, other than “Bytes”. The date of original fee payment shall be considered as Day 1 and all such candidates have 2 more days, till Day 3 to claim refund for any reason. The request should be e-mailed to us, with specific reason for claiming refund, on info@bygc.co and may also be communicated orally to any of our officials in touch with you.
- We also offer full-refund under our “Job Guarantee” program. Under this program, we shall refund 100% of the fee, if we are unable to provide you an offer letter for any regular job with any of the banks and other BFSI companies, within a maximum period of 4 months of course completion, and within the state where the candidate resides. The conditions for refund in this program are as follows:
- Full course/ program fee has been paid by the candidate within 30 days of joining our Job Guarantee course/ program.
- The course/ program has been completed within a maximum grace period of 1 week of the course/ program duration e.g. if the course/ program duration is 6 weeks, the candidate should have completed within a total of 6+1=7 weeks.
- Candidate should have attended at least 80% of our live, interactive sessions that are an integral part of the said course/ program.
- All information provided to us as well as any of our hiring partners are true e.g. date of birth, educational qualification, experience details etc.
- Candidate should have attended all interview or selection opportunities provided anywhere within the state.
- Candidate should have responded appropriately to all requests for information or documents, sought by us or any of our hiring partners.
- Candidate should not, either directly or indirectly, indicate reluctance to take up any role that are part of the normal requirements of such companies.
- Candidate should not, either directly or indirectly, indicate reluctance to take up the offer for any location within the state of current residence, as long as the state is any of the following: Karnataka, Kerala, Andhra Pradesh, Telengana & Tamil Nadu.
- Candidate should not be a loan defaulter of any bank or other regulated entities in India.
- If any other specific conditions have been agreed by us with any candidate, the same shall be documented and approved by us on email (info@bygc.co) and if the same has not been confirmed by us on email, no such condition shall be valid.
- Except for what has been stated above under clauses 1, 2 and 3, no refund of any payment received shall be entertained under any circumstances.
- All refunds, as per any of the clauses mentioned here, shall be processed by BygC within 7 days
For complaints related to payment please contact us via the email given below.
