BygC Bytes

Preview course
BygC Bytes

Operational Controls

Banking as an operational process is all about handling money. Safe handling of every single penny is important for both the customer and the bank. Our endeavour over this session will be to discuss the more important operational control elements.

(145)
Preview course
BygC Bytes

Business from Bearers

Many businesses manage their daily banking business through their accountants or bearers. Many of these bearers are regular visitors to branches. This course looks at this segment of walking-in customers and how you and the banks can benefit from them.

(145)
Preview course
BygC Bytes

Sales Tools for Retail Bankers

Retail banking deals in a complex array of products and services. Selling them requires reasonable level of expertise. However there are couple of hacks that have undoubted potential to make this easier.

(145)
Preview course
BygC Bytes

Non-face-to-face Customer Interactions

The pandemic has narrowed the scope for face-to-face customer interactions. In this micro-learning course, we will understand how to interact efficiently with customers without meeting face-to-face.

(145)
Scroll