If you want to land (and grow in) a good bank job, you need to focus on two main things – communication skills and practical banking knowledge.
Most fresh hires in banks join the retail banking side – this is where banks deal directly with customers. Jobs here are mostly about sales, relationship banking, and customer handling.
1. Communication Skills
In retail banking, you’ll spend most of your working hours talking to customers – in person or on calls. The better you can connect, explain, and convince, the faster you’ll succeed.
- Good English helps you grow faster, but basic English is enough for many entry-level roles, especially in smaller towns and rural areas.
- More than fancy words, it’s about clear, confident communication.
2. Practical Banking Knowledge
This is your “domain knowledge” – knowing how banking really works in the field, like:
- How to bring in more CASA accounts (Current Account & Savings Account)
- How to bundle products for customers
- How to cross-sell loans, insurance, and other services
- How to get the most out of every customer meeting
These skills usually come with experience – but you can learn them faster through short, practical training courses from institutes like BygC, so you start your job already ahead of the curve.
Bottom line: If you can talk well with customers and understand how to do business in a bank, you’ll be way ahead of other candidates.
