Teller Job in Banks & Other BFSI Alternatives – And How to Get Hired

Key takeaways

• Teller or cashier roles exist in private sector banks, NBFCs (gold loan, vehicle/consumer finance), Small Finance Banks (SFBs), outsourcing/staffing partners, and cash-management companies.
• Main duties: handle cash deposits/withdrawals, reconcile end-of-day balances, manage DD/PO/NEFT forms, resolve customer queries, plus cross-sell.
• Who can apply: Graduates (any stream) with basic computer skills, strong numeracy, customer handling, and good communication skills.
• Fewer job openings today: Vacancies for cashier/ teller in banks are shrinking every year because customers are using UPI, mobile banking and internet banking more than cash.
• Salaries:
  • Private banks/ SFBs: ₹17k–₹25k/month (titles: Teller, Cashier, Counter Staff).
  • NBFCs (gold loan/finance): ₹15k–₹20k/month.
  • Cash-management firms: ₹12k–₹18k (vault/ATM operations).
• Growth:
  • Faster growth, better pay (recommended track):
    Cashier → Personal Banker → Relationship Manager / Deputy Branch Head → Branch Manager / Cluster Head and beyond
  • Limited growth, ops-focused track: Cashier → Teller Supervisor → Branch Operations Manager (but after this level, growth opportunities are much fewer compared to sales/service roles).
    

What exactly is a bank teller/cashier?

A teller in bank (also called a bank cashier job) is the front-desk cash counter role in a branch. You process deposits, withdrawals, transfers, accept cheques/DD/PO, help with account opening basics, and reconcile your cash drawer at day end. You’re also expected to guide customers to the right desk and do cross-sell as per branch goals.

In Indian banks, cash handling and vault operations follow strict RBI norms (joint custody, adequate vault standards, 24×7 surveillance). Accuracy and compliance matter a lot. (Reserve Bank of India)

Day-to-day responsibilities of a bank teller

• Handle cash transactions – deposits, withdrawals, change, passbook updates.
• Verify KYC/signatures on cheques and forms; check instrument validity.
• Issue DD/PO, accept NEFT/RTGS requests; guide on charges/limits.
• Balance cash at end of day; resolve and escalate discrepancies immediately.
• Move customers to the right desk (CSO/RM) for non-cash needs; support basic cross-sell.
  

Skills & eligibility for teller in bank

Minimum: Graduation (any stream), comfort with MS Excel, clear communication (English + local language), numeracy and attention to detail.

Good to have:

• Cash-handling experience (retail/hospitality)
• Basic knowledge of accounts, KYC, payments (NEFT/RTGS/IMPS)
• Customer service mindset & queue handling
  

Teller job opportunities

• Private sector banks like HDFC Bank, ICICI Bank, Axis Bank, Kotak, IndusInd, IDFC First Bank
• NBFC branches: Gold-loan NBFCs (Muthoot, Manappuram); Vehicle/consumer finance NBFCs (Bajaj Finance, Shriram Finance)
• Small Finance Banks (SFBs) like Ujjivan, Equitas, ESAF
• Cash-management companies like CMS Info Systems, SIS-Prosegur, Writer Safeguard run vaults, ATM cash-loading, reconciliation.
• Business Correspondent (BC) / AePS ecosystem & micro-ATM outlets let customers withdraw/deposit via Aadhaar auth.
• Outsourcing & staffing partners: Banks and NBFCs often hire through staffing agencies like Quess, TeamLease, FirstMeridian.
  
  

Salary snapshot

Teller in bank vs other branch roles (at a glance)

Many “operations-only” tasks are now centralized; most branch roles are customer-facing. (For a friendly explainer, see our blog: Operations vs Sales Role in Banking.)

Recommended Approach

• Think of a teller/cashier role as just one doorway into the banking world. It’s not the only starting point.
• Don’t get stuck chasing only cashier jobs — be open to any entry-level role (customer service, personal banker, relationship officer, teller). The wider you keep your options, the faster you’ll get placed.
• Don’t worry too much about sales targets — many freshers fear sales, but in reality, sales in banking is more about building relationships and solving customer needs than “hard selling”. With the right training, it’s easier than it sounds.
• Hard selling only happens when you don’t know how to sell the right way.
• Here’s the good news: no matter where you start, most career paths come together after a couple of years. Whether you begin at the cash counter or in sales/service, you can still grow into a Branch Manager and beyond.
• So the smart move is: get your foot in the door first, then climb up the ladder.
  

How to get hired faster

1. Learn practical banking — check BygC’s Retail Banker course
2. Apply via official careers pages + staffing portals.
3. Build a 1-page resume: See: Resume for Bank Jobs for Freshers
4. Prepare for interview: See: Bank Job Interview Questions
5. Take a focused training program to shorten job search: See: How to Choose Best Banking Course
6. Finally, be open to all roles in banking
   

BygC can help you get there

BygC’s Retail Banker Course is designed for freshers looking for jobs in private sector banks, NBFCs, and SFBs.

• Practical banking domain knowledge.
• Prepare the right resume.
• Prepare for the interview.
• Placement support with leading BFSI recruiters.

👉 Explore: BygC’s Retail Banker Course

FAQs

Is bank teller a pure “operations” role?
Not anymore. It’s customer-facing with increasing cross-sell targets. Many back-office operations are centralized now.

Do private banks still hire freshers for bank cashier job?
Yes— but in very low numbers – and the requirements are also reducing fast.

What’s the quickest way to move up from a teller in bank?
Deliver error-free cash, ace customer service, pass internal certifications, and pick up product knowledge to shift to Service Officer or Relationship tracks within 12–24 months.

What is the career path for a Teller?
A Teller role falls under retail branch banking, and most career paths here eventually lead up to becoming a Branch Manager. Click here to read more on the the growth path.