You’ll learn everything you need to start working confidently in a bank. Here’s a quick look:
- Bank basics – Savings accounts, current accounts, loans, credit cards
- Investments & insurance – How they work and how to explain them to customers
- Customer service – Handling queries, solving problems, keeping customers happy
- Sales skills – How to talk to customers, explain benefits, and close deals
- Operations – Important rules and processes you must follow in a bank
For the full, detailed syllabus, please check the course content page on our website.
