Joint program with DCB Bank for Customer Service Managers and Customer Service Executive
This special course is designed and developed by BygC, to not just guarantee you a bright new banking career, but to help you outperform as a new joinee with DCB Bank.
DCB Bank is young and vibrant bank with an average age of just 34! DCB Bank is a new generation private sector bank with 367 branches across India. It is professionally managed and governed. DCB Bank has comprehensive range of products and services, contemporary technology and infrastructure including state of the art internet and mobile banking. It is a Scheduled Commercial Bank regulated by the Reserve Bank of India.
The role of Customer Service Manager/ Executive (CSM/ CSE) is vital to the bank and contributes to the bank’s success by sourcing adequate retail banking customers and delivering outstanding customer service.
This special course curated by some of the best minds in the industry will set you up for the role of a full-time, permanent, Customer Service Executive/ Manager with DCB bank in just 15 days!
If you are already working as a retail bank officer and are only looking for an upskilling course to help you improve your business performance, we suggest that you consider our upskill course for retail bankers instead.
This course is meant for those selected for the role of Customer Service Manager/ Executive with DCB Bank
Max. 32 years
Graduation/ Post graduation in any stream and any mode. Minimum 40% marks in 10th, 12th and graduation/ post-graduation. Applicants who have done full time Engineering/ Management (BE/MBA) courses are also eligible.
Not mandatory. But experience in sales or customer service will be an added advantage.
Good communication skills and flair for sales
The job will be based out of branches and involve new customer acquisition, cross-sell and upsell of financial products along with customer servicing and operational work.
If you are a fresher, it will generally be in the range of ₹ 20,000 to ₹ 25,000 per month. Depending on your educational background, experience and skill levels, this could be higher. The role may also attract additional sales incentives/ performance bonus.
Get Letter of Intent (LOI) from DCB Bank before you pay the course fee and join the course